vb345 Frequently Asked Questions

To deposit via bKash on vb345, log in to your account, go to the Deposit section, and select bKash as your payment method. You will be shown a vb345 bKash merchant number — send your desired amount from your bKash app using the 'Send Money' or 'Payment' option, then enter the transaction ID in the vb345 deposit form and confirm. Deposits are credited within minutes.

Nagad deposits on vb345 are typically credited within 5 to 15 minutes of a successful transaction. In most cases the credit is instant. If your deposit has not appeared in your vb345 account after 30 minutes, contact our support team with your Nagad transaction ID and the exact amount sent so we can investigate promptly.

The minimum deposit amount on vb345 is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no upper cap on individual deposits, though your personal deposit limit settings (if configured) will apply. We recommend depositing only what you can comfortably afford to wager.

The minimum withdrawal amount on vb345 is ৳500 BDT. Withdrawals below this threshold cannot be processed. There is no fee charged by vb345 on standard withdrawals, though your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction charges. We recommend checking your provider's current fee schedule before initiating a withdrawal.

Withdrawals from vb345 to bKash, Nagad, or Rocket are typically processed within 1 to 4 hours during business hours (Bangladesh Standard Time, UTC+6). Bank transfers to Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank may take 1 to 3 working days. Withdrawals requested during peak hours or weekends may take slightly longer. Our support team can provide a status update at any time.

vb345 does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — such as bKash, Nagad, or Rocket — may deduct their own standard transaction charges. These fees are set by the payment providers and are outside vb345's control. We recommend reviewing your provider's current fee schedule before transacting.

For security reasons, vb345 requires that withdrawals be made to the same payment method used for your most recent deposit. This policy helps prevent fraud and protects your account. If your original payment method is no longer available, contact our support team at [email protected] to discuss alternative arrangements, which may require additional identity verification.

vb345 offers a welcome bonus to new players upon making their first qualifying deposit. Bonus terms — including the percentage match, maximum bonus amount in BDT, eligible games, and wagering requirements — are published on the promotions section of the platform and are subject to change. Always read the full bonus terms before claiming, paying close attention to the wagering requirement (rollover) and minimum odds conditions.

A wagering requirement (also called a rollover or playthrough) is the number of times you must bet your bonus amount before it can be withdrawn as real cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place a total of ৳20,000 in qualifying bets before the bonus converts to withdrawable funds. Specific multipliers are stated in each promotion's terms on vb345.

Yes. All vb345 bonuses carry an expiry period, which is stated in the individual promotion's terms and conditions. Typically, welcome bonuses and deposit bonuses must have their wagering requirements completed within 7 to 30 days of activation. If the wagering requirement is not met within the expiry window, the bonus and any associated winnings are forfeited. Check the specific promotion terms for exact expiry details.

vb345 rewards its most active players through a loyalty programme that offers points for every qualifying bet placed. Accumulated points can be exchanged for bonus credits, cashback, or enhanced withdrawal limits depending on your tier. High-volume players may be invited to the VIP programme, which offers dedicated account management, faster withdrawals, exclusive promotions, and personalised bonuses. Contact support for details on your current tier.