vb345 Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and vb345 ("vb345", "we", "us", "our") governing your access to and use of the vb345 website located at https://vb345.app and all associated services, products, features, and content (collectively, the "Platform").

By accessing the Platform, registering an account, depositing funds, or placing any bet or wager, you confirm that:

• You have read and understood these Terms in full;
• You agree to be legally bound by these Terms;
• You meet all eligibility requirements set out in Section 2;
• You are acting on your own behalf and not on behalf of any third party.

If you do not agree to these Terms, you must immediately cease using the Platform and close your account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

These Terms apply alongside any additional rules, policies, and guidelines published on the Platform, including the Privacy Policy, the Responsible Gaming Policy, and any game-specific rules. In the event of any conflict, these Terms shall take precedence unless expressly stated otherwise.

2. Eligibility & Age Restriction

Access to and use of the vb345 Platform is strictly subject to the following eligibility criteria:

• Age: You must be at least 18 years of age. vb345 does not permit access to individuals under the age of 18 under any circumstances. This is a strict and absolute requirement.
• Jurisdiction: You must be accessing the Platform from a jurisdiction where online gambling is not explicitly prohibited by applicable local law. It is your sole responsibility to ensure that your use of the Platform is lawful in your jurisdiction.
• Legal Capacity: You must have the full legal capacity to enter into a binding agreement. If you are subject to any legal restriction that prevents you from entering contracts, you are not eligible to use the Platform.
• Not a Compulsive Gambler: You must not be registered as a self-excluded player on any gambling self-exclusion programme at the time of registration or use.

Age Verification

vb345 enforces strict age verification procedures. At any point — including at registration, on deposit, or prior to processing a withdrawal — we may request documentation to verify your age and identity. Acceptable documents include a valid national identity card (NID), passport, or birth certificate issued by a recognised Bangladeshi authority. Failure to provide satisfactory documentation within the timeframe requested may result in account suspension.

3. Account Registration & Security

3.1 Registration

To access real-money gaming features on vb345, you must register a player account. During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, residential address, and a valid email address. You may only register one account per person. Multiple accounts belonging to the same individual (as determined by name, address, device fingerprint, payment method, or any other identifier) will be considered duplicate accounts and may be closed.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person. vb345 will not be held liable for any loss or damage arising from unauthorised access to your account resulting from your failure to safeguard your credentials.

If you suspect that your account has been accessed without your authorisation, you must contact us immediately at [email protected]. We recommend that you use a strong, unique password and change it regularly.

3.3 Account Verification (KYC)

vb345 operates a Know Your Customer (KYC) programme in line with responsible gaming and security best practices. You may be required to submit verification documents at any stage. Standard documents requested include:

• Proof of identity: National ID card (NID), passport, or driving licence;
• Proof of address: Utility bill or bank statement dated within the last three months;
• Proof of payment method: Screenshot or confirmation of your bKash, Nagad, or bank account registered in your name.

Withdrawals will not be processed until KYC verification is complete. vb345 reserves the right to request additional documentation at its discretion.

3.4 Account Closure

You may request to close your vb345 account at any time by contacting [email protected]. Any real-money balance remaining in your account at the time of closure will be returned to your verified payment method, subject to identity verification and the satisfaction of any applicable wagering requirements on bonus funds. vb345 also reserves the right to close or suspend any account at its discretion, particularly where there is evidence of fraudulent activity, breach of these Terms, or behaviour that poses a risk to the integrity of the Platform.

4. Deposits, Withdrawals & Payments

4.1 Deposits

All deposits to your vb345 account must be made using a payment method registered in your own name. vb345 accepts deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit amounts are specified on the cashier page and are subject to change. Deposits are credited in Bangladeshi Taka (৳) and are typically processed instantly for mobile money methods.

vb345 does not accept cash deposits, third-party transfers, or deposits from payment methods that do not belong to the registered account holder. Any deposit made from an unverified or third-party source may be reversed and the account suspended pending investigation.

4.2 Withdrawals

Withdrawal requests are subject to the following conditions:

• Your account must be fully verified (KYC complete) before any withdrawal is processed;
• Withdrawals will only be sent to a payment method registered in your own name;
• Any active bonus balance must satisfy its wagering requirement before the associated winnings can be withdrawn;
• Standard withdrawals to bKash and Nagad are processed within 30 minutes to 24 hours of approval;
• vb345 reserves the right to carry out additional security checks before processing any withdrawal request.

4.3 Currency

All transactions on vb345 are denominated in Bangladeshi Taka (৳ / BDT). vb345 does not charge currency conversion fees for Taka-denominated transactions. Players are responsible for any fees charged by their own payment provider.

5. Bonuses & Promotions

vb345 offers various bonuses and promotions to both new and existing players. All bonuses are subject to specific terms communicated at the time the bonus is offered, including wagering requirements, minimum deposit thresholds, eligible games, maximum bet limits while a bonus is active, and expiry periods.

5.1 General Bonus Rules

• Bonuses are credited in bonus funds and are separate from your real-money balance;
• Bonus funds must be wagered the specified number of times before any associated winnings can be withdrawn;
• Stakes placed using bonus funds on games excluded from wagering contribution will not count toward the wagering requirement;
• vb345 reserves the right to withdraw any bonus offer at any time and to void bonuses where there is evidence of abuse or misuse;
• Players may only hold one active welcome bonus at a time;
• Bonuses are intended for personal entertainment only and may not be transferred between accounts.

5.2 Bonus Abuse

vb345 employs automated and manual monitoring systems to detect bonus abuse. Behaviour that constitutes bonus abuse includes but is not limited to: creating multiple accounts to claim a welcome bonus more than once, using low-risk or hedged betting strategies designed to complete wagering requirements without genuine gaming risk, and coordinating with other players to cycle bonus funds. Detection of bonus abuse will result in the voiding of all associated bonus funds and winnings, and may result in permanent account closure.

6. User Obligations & Prohibited Conduct

By using the vb345 Platform, you agree to use it solely for its intended purpose of personal entertainment. You agree not to engage in any of the following prohibited activities:

• Fraud: Providing false identity information, using stolen payment methods, or engaging in any form of financial fraud;
• Collusion: Colluding with other players or third parties to gain an unfair advantage in any game or betting market;
• Automated Play: Using bots, scripts, AI tools, or any automated system to play games or place bets on your behalf;
• Arbitrage: Systematically exploiting differences in odds between vb345 and other platforms to guarantee profit regardless of outcome;
• Money Laundering: Using the Platform to deposit, transfer, or withdraw funds for the purpose of money laundering or any other illegal financial activity;
• Chargebacks: Initiating unauthorised chargebacks or payment reversals through your payment provider;
• Interference: Attempting to reverse-engineer, hack, disrupt, or interfere with the Platform's software, servers, or security systems;
• Underage Play: Allowing or facilitating access to the Platform by any person under the age of 18.

vb345 reserves the right to void all bets, suspend accounts, and report activity to relevant authorities in cases where prohibited conduct is detected or reasonably suspected.

7. Intellectual Property

All content on the vb345 Platform — including but not limited to logos, trademarks, software, game content, graphics, text, data compilations, and user interface design — is the intellectual property of vb345 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the Platform without our express written permission.

Game titles and studio names including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Spribe, and Microgaming are the trademarks of their respective owners and are used on the vb345 Platform under licence.

8. Limitation of Liability

To the fullest extent permitted by applicable law, vb345 shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or other indirect or consequential losses arising from your use of the Platform;
• Service interruptions, downtime, or delays caused by circumstances beyond our reasonable control, including telecommunications failures, internet outages, acts of God, or regulatory actions;
• Errors in game outcomes caused by software malfunctions, provided that such malfunctions are identified and corrected within a reasonable timeframe;
• Any loss arising from your failure to safeguard your account credentials;
• Third-party payment provider delays or failures affecting the processing of deposits or withdrawals.

Nothing in these Terms limits our liability for fraud, wilful misconduct, death, or personal injury caused by our negligence, to the extent such limitation is prohibited by law.

These Terms are governed by the laws applicable to the operation of the vb345 Platform. Any dispute arising from these Terms or your use of the Platform that cannot be resolved informally through our support team at [email protected] shall be subject to the jurisdiction agreed upon by both parties in writing.